One-day seminar in conflict management

Info

In this seminar, you will learn everything you need to know about handling conflicts effectively. From theoretical foundations to practical applications (with various exercises), you will be comprehensively and engagingly prepared to manage conflicts professionally and prevent them proactively, thereby strengthening your business relationships. The following agenda forms the basis of the seminar: Introduction – What is a conflict? Chapter 1: Conflict Management – Fundamentals and Techniques 1.1 Understanding Conflicts 1.2 Resolving Conflicts Chapter 2: Conflict Management – Direct Application Chapter 3: Conflict Analysis Chapter 4: Conflict Management – Practical Exercises Chapter 5: Long-Term Development of Communication and Conflict Management Skills Chapter 6: Conclusion Afterwards, you will receive all seminar materials and a certificate of participation. Contact us to arrange a free, no-obligation consultation so we can coordinate the implementation as effectively as possible.