6-hour webinar on conflict management

Info

What will you learn in 6 hours? From theoretical foundations to practical applications, you will be comprehensively and engagingly prepared to professionally manage conflicts and resolve them preventively and directly as they arise, thereby strengthening your business relationships. The following agenda forms the basis of the webinar: Introduction – What is a conflict? Chapter 1: Conflict Management – Fundamentals and Techniques 1.1 Understanding Conflicts 1.2 Being Able to Resolve Conflicts Chapter 2: Conflict Management – Direct Application Chapter 3: Conflict Analysis Chapter 4: Conflict Management – Practical Exercises Chapter 5: Long-Term Development of Communication and Conflict Skills Chapter 6: Conclusion Contact us to arrange a free, no-obligation consultation so we can coordinate the implementation as effectively as possible.